Getting Started

Set Up Initial Appointment

There are two ways to get started with our services:

  • Give us a call in order to establish what services you are looking for (it’s ok if you don’t know!) and your main concerns. If we are what you are looking for, then  fill out the online Registration Form, below-OR-

  • Click here and complete our online  Registration form at a time that is convenient for you. We will follow up with a phone call to further clarify information and finalize the paperwork so that we can get you set up with the services you need.

What To Bring To Your First Appointment

  1. Physician Referral/prescription-Not required for therapy, however some insurances require it. Insurances we are aware require it include Forward Health, Badgercare, Katie Beckett, WEA and Network Health. Please check when you call your insurance company.

  2. Insurance card(s)

  3. Moving Parts Therapy forms-Pediatric History Form 

  4. Reports from other providers-Please bring a current IEP if your child has one. Feel free to also submit other reports that may be helpful. (i.e.,  psychology, medical)

  5. Socks for all adults and children. Socks are required for health protection in the clinic.

  6. Water bottle (No food, chewing gum or other drinks allowed inside clinic)

  7. Due to Covid 19, we require face masks for all adults and children.

  8. Please do not bring siblings to appointments if at all possible. If it is unavoidable, please discuss this with your therapist before hand. We do not have a waiting area. Children must be able to sit quietly in the gym with their parent.

Insurance Information

Moving Parts Therapy is a contracted provider for the following insurance companies:

  • Magellan/WEA Trust

  • Humana 

  • United Health/UMR

  • Network Health

  • Anthem Blue Cross

If Moving Parts Therapy is not in your health plan’s provider network, you may have an out-of-network benefit that would apply.

 

We ask that you contact your insurance to verify that we are contracted with your plan and to confirm coverage and benefits as your plan may have exclusions and/or prior authorization may be required. Please contact your insurance company for details. We also accept private pay for services.

When contacting your insurance company, it is important to verify the following information as it pertains to your insurance  coverage:

In Network (applies to insurances listed above unless otherwise indicated)

To find out if you are eligible for in network insurance benefits for occupational therapy, call your insurance provider and ask:

  1. Verify that we are contracted with your insurance plan.

  2. Find out if prior authorization is required.

  3. Deductible: This is portion of eligible medical expenses that you must pay before the insurance company will make any benefit payments.

  4.  Coinsurance: This is the percentage of coverage that the insurance company agrees to pay after your deducible is met.

  5. Out of pocket maximum: This is the maximum amount that you will be required to pay, according to your insurance policy.

  6. Ask if there a limit on the number of sessions that your policy allows.

Out of Network (can be used when your insurance is not on the list above)

To find out if you are eligible for out of network insurance reimbursement benefits for OT, call your insurance provider and ask:

  • What are my benefits for out-of-network occupational therapy?

  • What is my out-of-network deductible?

  • How much of my deductible has already been met?

  • How many visits are allowed per calendar year?

  • What percentage of the fee per session is covered based on usual and customary charges?

  • Is prior authorization required?

 

**A note on physician’s prescriptions: As of 2016, the Wisconsin state code no longer requires a physician order/referral for you to get O.T. services. However, insurance companies may not have updated their policy on this, so to avoid delayed or unpaid claims it is best to have a physician's order for reimbursement by insurance. It is important that you work with your physician to describe the FUNCTIONAL, MEDICALLY NECESSARY deficits that are being experienced and get a written treatment diagnosis (A description for the deficit we are addressing) or a medical diagnosis from the MD.

As therapists, we do not provide a medical diagnosis. Our therapists will support and provide guidance regarding their observations, concerns, and make recommendations for further services or diagnostic assessments.

Please bring the prescription to your first scheduled appointment.